Yes. Our showroom is located at Jl. Pasar Baru Selatan No. 1, Jakarta. You are welcome to visit us for consultations, fabric selection, and fittings.
Walk-ins are welcome. However, we recommend making an appointment for bespoke consultations to ensure dedicated time with our tailor and stylists.
The standard timeframe is 4–6 weeks, depending on fabric availability and our production schedule. Express services may be available for urgent requests—please confirm during your consultation.
We curate premium fabrics including wool, linen, cotton, silk blends, and seasonal cloths from world-renowned mills. We also offer heritage cloths for formalwear, weddings, and Indonesian batik options.
Yes. We produce custom designed corporate, hospitality, and school uniforms, including batik uniforms under Klassique Uniform brand. We are flexible with the minimum order quantities, so small orders are welcome too!
Yes. Our bespoke garments are built with seam allowance for adjustments. Major size changes may require a re-cut or new fabric.
Yes, we offer a variety of ready to wear items in store such as Knit Tee’s, Overshirts and Gurkha trousers. However, our focus is bespoke tailoring. The collections may be available seasonally—please inquire directly at our store.
Yes. We serve international clients through scheduled virtual consultations and courier the garments by Fedex/DHL.
Yes. We can visit your residence or office hotel for consultations. We would need to at least 48 hours notice to arrange a visit. Please note the service is based on availability of our associates. The maximum distance we can cover for this service is within 20km radius of our store.
Yes, we can reference an existing garment for style and fit inspiration, while ensuring it is reinterpreted with our bespoke process.
No. Bespoke items are non-returnable, as they are crafted exclusively for you. If adjustments are needed, they will be handled under our complimentary fitting service.
Once a bespoke order is confirmed, cancellations are not possible. We will continue working with you until the garment is completed to the agreed standard.
Yes. All bespoke garments come with a 1-year workmanship warranty from the date of completion. This covers stitching, construction, and pattern-related issues.
We recommend professional dry cleaning only when necessary, proper garment storage, and airing after use. Avoid frequent washing to preserve fabric quality.
Yes. We provide professional pressing, minor repairs, and alterations for Harioms clients by request.
Pricing depends on fabric selection, construction details, and customization. We offer a range of options to suit different preferences while maintaining premium standards.
We accept bank transfers, major credit cards, and selected digital payment options. A 50% deposit is required to begin work, with the balance due upon completion.
Yes. We specialize in wedding suits, tuxedos, and ethnic-inspired ceremonial wear, ensuring a perfect fit for your special day.
Yes. We can tailor coordinated garments for groomsmen, family members, and corporate groups. Special offers can be applied for bulk orders.
Yes. Gift vouchers are available for bespoke tailoring experiences—an ideal present for special occasions.
